Approximately one month before your first photo day, I will be in contact with you to provide information and flyers to prepare your families for photo day. Two weeks before your first session, I will set up a display in your foyer/s for families to view all available packages, add ons and showcase examples of my work to view at their leisure, to help make the ordering process easier.

When the display is set up, this is when I will also take a good look around your centre and have a plan for your group photos and props that is available for me to use in the individual portraits.

Families will receive a flyer with a QR code for them to register their child online. This MUST be done preferably by the due date (which is the week before the first photo day), if not by photo day. This step is imperative, as I only take a variety of individual photos for registered children. If they haven’t registered, only 1 photo is taken of the child purely for the composite class photo. If families do not wish for their child to be in the class composite photo, they must indicate this to you and you are to inform me of this in writing.

Families are then to order their print packages via my website and pay for these in full online, linked with PayPal. If they don’t have a PayPal account, that’s okay… they can continue as a guest and ‘Pay with a Card’. Orders need to be made by the same due date as the registration process, (best to do this straight after they register their child). Any orders placed after the due date, will incur late fees and must be paid to the photographer before any photos and/or digital photos can be released to the family. Same goes for any orders placed after photo day and I cannot guarantee that sufficient photos will be taken (ie: if a parent purchases multiple digitals after photo day, chances are, there will be insufficient photos available to be provided to the family). We will not re-attend the centre, due to parents placing late orders in this fashion.

The print order process can be delayed if a centre doesn’t come back in a timely fashion to confirm/approve class photos. This makes the delivery timeframe extended and is the responsibility of the centre to inform their families of this delay.

Depending on your centre size, we photograph over multiple days (usually approximately 40 children day per day). We will be at your centre at 7:30am, allowing us half an hour to set up our gear, familiarise ourselves with staff and the centre. We may require some assistance in setting up areas to photograph the children as well. We will take our time to ensure we capture beautiful individual photos but at the same time, be as quick as we can with my cheeky chicken which always brings out their really big smiles’ ha ha ha

Under your staff assistance/instructions, we will photograph the children individually, when they are ready. I find that the best photos are when they are just playing around outside, climbing a tree, playing in the sandpit, riding a bike or playing peek-a-boo with me. I feel this makes them more comfortable around us and brings a little something special into their photos with their unique personalities.

Once the digital photos are professional retouched and prints are ordered (after the centre confirms/approves each of the class photos) prints will be beautifully packaged and Teejay will hand deliver these to your center for you to distribute to your families (approximately 6-8 weeks after the last photo shoot day). Timeframes may vary, pending the centre’s approval timeframe of the class photos, the print lab and their workload and the courier’s delivery commitments and timeframes.

For any order that includes a digital file, families will receive a private online gallery, which is password protected and ready for families to view within 24 hours after delivery of physical prints to your Centre. Families need to ensure their email that they provide when registering their child, is correct, as this is the email address that their digital files will be sent to. From there, they will be able to download their digital image/s, purchase more digital images, share with family and friends and on their socials.

Yes. Families will first register their child then place their order through my website and pay securely in full, using PayPal. If families don’t have a PayPal account, they can continue as a guest and ‘Pay with a Card’.

No, all ordering is done through our secure online gallery and cart. We handle all that for you. However, I do encourage you to send email reminders to your families to ensure they register their child and get their orders in before the due date. Unfortunately, we no longer accept cash.

I photograph in the outdoor areas of your centre. This aids in creating the photos you see on the website with natural light. We choose areas that have some shade to produce this result. In wet weather we will either move to an area undercover or discuss the suitability of postponement. However, this is rare in our beautiful Queensland climate!

This is all dependant on the size of your centre. The sessions take from 2 to 3 days for centres with 40-80 enrolled children (longer for larger centres). Photo galleries are ready for families to view and download their digital images within 24 hours of them receiving their physical prints, which is approximately 6-8 weeks after the last photo session at the centre. This is all pending approvals of final class photos from the centre, the print lab and courier’s timeframes.

Yes. Both Teejay and Jess have their own equipment insurance and public liability insurance. Proof of insurance coverage available on request.

Absolutely! Teejay and Jess have a Working With Children Blue card and this can be provided on arrival.

Yes, we offer a composite class photo style. This is where individual photos are taken of all the children and placed into a composite print with staff and mention of absentees (if any)

We can reschedule them for another day whilst we are attending the centre if they are pre-registered. We ask that families liaise with you to arrange this, so they prepare their child for photos on the next available day. Unfortunately, if they are not there on any of the photo days, their name will be marked as absent. All efforts will be made to ensure individual photos are taken on one of our booked session dates. If they cannot attend on one of our alternate scheduled dates, we cannot promise that we can come back to photograph children outside of these date, unless due to extenuating circumstances.

Yes, about a month prior to photo sessions I will send you an email with a flyer for you to send to your families to prepare them for their allocated photo day. About 2 weeks prior to your first photo day, I will attend your center to provide examples of my packages, price guides, helpful hints and put this all on display for your families to easily view. I will also provide flyers for each of your families to take home which has a QR Code for them to scan which will take them to all the information they need to know, including registering their child, placing their orders, my processes, late fees, etc.

Please ensure there is plenty of room for this display in your foyer.

If you can provide me with class lists, this will assist in my prep work and assist with the incoming pre-registrations. I recommend you provide me with any sensitive or confidential issues that I need to be aware of. Teejay finTon Photography and Jessica Tandy Photography upholds confidentiality in all respects.

Sure do! But only siblings who are currently enrolled and attend the centre. Families need to ensure they have pre-registered each child for this bonus opportunity. Unfortunately, I do not photograph siblings who do not attend the centre (school aged or younger siblings). If families would like a family session, they can send an enquiry directly to me and book a date and time to suit, via my website or through my socials.

Yes absolutely. Families are welcome to email anytime and I’m happy to promptly assist with any enquiries, registering their child and/or ordering/website assistance. I encourage the centre to pass on all questions to myself, so I can give personal attention to your families.